Our minimum order quantity varies by product category. For cutlery and tableware, we typically require a minimum of 500 units per SKU. For custom orders, minimums may be higher. Contact our sales team for specific product MOQs.

We use premium materials including genuine leather, stainless steel, and sustainable wood. All materials are ethically sourced and meet international quality standards. We can provide material certifications and compliance documentation upon request.

Yes, we ship worldwide and handle all export documentation. We work with trusted logistics partners to ensure safe delivery. Lead times vary by destination, typically 2-4 weeks for international orders. We can arrange FOB, CIF, or DDP terms based on your preference.

Absolutely. We offer comprehensive customization including logo engraving, embossing, custom packaging, and color matching. Our design team can work with your specifications or help develop custom designs. Setup fees and lead times apply for custom orders.

We offer flexible payment terms for established B2B customers. Standard terms are 30% deposit with balance due before shipment. Net 30 or Net 60 terms are available for qualified customers with approved credit. We accept wire transfers, letters of credit, and major business credit cards.

Standard bulk orders typically require 4-6 weeks from order confirmation to shipment. Custom or branded orders may require 6-8 weeks. Rush production is available for an additional fee. We provide detailed production schedules and regular updates throughout the manufacturing process.